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Book the Top-Rated Cleaners in Hamburg
Find English-speaking cleaners in Hamburg
- Compare ratings and prices
- Personal customer service
- Liability insurance up to 5 million euros
- No contract term, can be terminated at any time
Find your ideal cleaner with just a few clicks
1. Enter your postcode
Enter your postcode to find cleaners available in your area.
2. Choose your preferred date
Select the preferred date, time and frequency of your clean.
3. Send your booking request
Compare cleaner profiles and prices and select who will receive your request.
Your benefits with Helpling
Your Ideal
Cleaner
Compare prices and reviews of thousands of profiles and book the cleaner that suits you and your home best, in just a few clicks.
Liability
insurance
For your protection, all cleaners on the Helpling platform are covered by liability insurance up to €5 million. You can find more information in our T&Cs.
Helpling – The #1 Cleaning Platform
Helpling was named the best online cleaning service in 2021 by DtGV and scored highly in the categories of price, booking convenience & cleaning quality.
English Customer
Service
Our English speaking customer service team is there for you – Monday to Saturday from 08:00 to 17:00 by email or phone.
Find Your Perfect Cleaner in Hamburg
Your home, your choice
Personal testimonials from customers
Compare personal testimonials and reviews from customers. These you can find in the profiles of cleaners.
“Zoe is very friendly. She arrived on time and cleaned our chaotic apartment thoroughly and efficiently.”
Marion N., Berlin
“Very pleasant and friendly person, has cleaned very well – we are very satisfied with her and can recommend Pricilla to everyone!”
Corinna G., Hamburg
“Great work, and the communication in English works well. Coming on a regular basis now.”
Lena K., München
“Great work, and the communication in English works well. Coming on a regular basis now.”
Lena K., München
“Very pleasant and friendly person, has cleaned very well – we are very satisfied with her and can recommend Pricilla to everyone!”
Corinna G., Hamburg
“Zoe is very friendly. She arrived on time and cleaned our chaotic apartment thoroughly and efficiently.”
Marion N., Berlin
How Can I Find a Reliable Cleaner in Hamburg?
Helpling offers a wide variety of cleaners that you can book based on your location. You can browse through the options available and find a cleaner within 60 seconds, which is incredibly convenient if you’re short on time.
- All the cleaners have profiles you can check, so you can see their ratings, reviews, and even a bit about their experience before making a choice.
- You can easily find and book a cleaner via the Helpling app, whether you’re on your phone during your commute or sitting at home.
- It’s a quick and stress-free way to get reliable cleaning help in Hamburg.
How Much Does it Cost to Book a Cleaner in Hamburg?
The prices on the Helpling platform for household help in Hamburg are fully transparent. Every cleaner in Hamburg can set their own hourly rate flexibly.
- Hourly rate: All household helpers on Helpling work independently and determine their own hourly price. In most cases, rates range between €16.90 and €20.40 per hour.
- Pricing during booking: During the booking process, you can define the price range you’d like to search within. For example, if you choose to view cleaners with rates between €18.20 and €20.40 per hour, any household helper within that range can accept your request.
Helpling distinguishes only between one-time and regular cleanings. By booking a regular cleaning (weekly or every two weeks), you can enjoy a consistently clean home and more free time for yourself.
What Kind of Cleaning Services Can I Book in Hamburg?
The cleaning services available include move-in/move-out cleaning, deep cleaning, window cleaning, and so much more. All you need to do is find the right cleaner and specify what you need in particular.
If you want the cleaner to thoroughly clean your windows or tidy up your balcony, this can be arranged. You can even request more specific tasks like organizing your cupboards or tackling stubborn limescale in your bathroom.
The beauty of Helpling is that you’re in control of what gets done, so the cleaning is tailored exactly to your needs and preferences every time.
Are the Cleaners at Helpling Insured and Vetted?
Yes. All cleaners who register on the Helpling platform go through a vetting process. Their identities are verified, and they must meet specific quality and reliability standards before they can start offering their services. This ensures that every customer is connected with trustworthy and professional cleaners.
Are Helpling cleaners insured?
Absolutely. Every cleaner on Helpling is covered by liability insurance. This provides an extra layer of protection in the rare event of accidents or property damage during a cleaning appointment.
Why does vetting and insurance matter?
The combination of verification and insurance coverage means you can book with confidence. It’s part of Helpling’s commitment to:
- Quality assurance for customers
- Peace of mind when letting someone into your home
- A safe, smooth, and hassle-free cleaning experience from start to finish
Can I Get the Same Cleaner Every Week?
Yes! With Helpling, you can easily book a recurring cleaning with the same cleaner either weekly or bi-weekly, depending on what works best for you.
What if I find a cleaner I really like?
Many Helpling customers find their perfect match and choose to stick with them long-term, sometimes for years. If you’re happy with your cleaner, there’s no need to switch. You can simply keep booking the same person through your Helpling account.
What are the benefits of having the same cleaner?
Having the same cleaner every week offers several advantages:
- They get to know your home layout and cleaning preferences
- Your cleaning sessions become more efficient and personalized
- You build a sense of trust and consistency
Keeping the same cleaner helps ensure your home is cleaned just the way you like it, every single time.
What If I’m Not Satisfied with the Cleaner?
If you’re not satisfied with your cleaner’s work, you can easily switch to another cleaner through your Helpling account. If the situation requires additional support, you can contact our customer service team. We’ll work with you to find a cleaner who’s a better fit as quickly as possible.
Helpling is a marketplace for household services, giving you access to a wide range of cleaners with different skills and approaches. There’s always someone who matches your needs, and we make sure your experience is stress-free and reliable.
What Happens if My Cleaner Cancels?
Will I be notified if my cleaner can’t make it?
Yes. If your cleaner is unable to attend a scheduled appointment, you’ll be notified immediately through the Helpling platform.
Life happens. Illness, emergencies, or unexpected events may occur. Helpling makes it easy to browse available cleaners in your area and book a replacement that fits your schedule.
How can I ensure the replacement is reliable?
- The platform allows you to view reviews and ratings for all available cleaners, so you can confidently choose a trusted professional.
- Helpling’s system is designed to keep disruptions to a minimum, ensuring your home stays clean and on schedule, even if your original cleaner cancels.
FAQs
Helpling connects customers with independent, professional cleaners for household cleaning services. Services include regular home cleaning, deep cleaning, and additional tasks such as ironing, window cleaning, and more, depending on the cleaner’s offerings.
Yes, customers are required to provide cleaning materials, including vacuum cleaners, mops, and detergents. If you need assistance with supplies, you may check with your cleaner in advance.
A standard household cleaning service typically includes dusting, vacuuming, mopping, bathroom and kitchen cleaning, and general tidying up. Additional services, such as oven or fridge cleaning, can be requested if the cleaner agrees.
The number of hours needed depends on the size and condition of your home, which we will guide you in the funnel based on the exact square meters of your place. As a general guideline:
- 1–2 hours: Small apartments (e.g., studios, 1-room flats)
- 2–3 hours: Medium-sized apartments (2–3 rooms)
- 4+ hours: Large homes or deep cleaning sessions
Helpling operates in multiple areas across Germany. We show you the cleaners that are available to work in your area. If you live outside Berlin, check your postcode to see if our services are available in your area.
You can reschedule or cancel your booking through the Helpling platform. You can cancel up to 48 hours before the appointment starts for free. Be sure to check the cancellation policy, as fees may apply if changes are made at short notice.
